How to place an order with Travall: a simple guide

For many of us shopping online has become the normal way of purchasing items.  Some people remain hesitant, so we thought we’d share how to place an order with Travall so that you can be totally confident in making your purchase.

Travall is located in Derby, England and sells to customers in many different countries worldwide.  All our products are available for sale on our secure websites. When you see that little lock symbol in your browser, you know the site is secure. You can browse our entire product range with detailed product descriptions provided to answer your questions.  We also offer a section on our website that gives answers to frequently asked questions. There may be something you need to know that we haven’t covered in this section, but our customer services team is available Monday through Friday at our main Derby warehouse.  Alternatively, our social media team can provide answers through Facebook, Twitter or Instagram from Monday through Friday from 9:00am to 5:00pm (GMT).

How do I place an order with Travall?

We’re going to share how to place an order with Travall. To find products for the car you drive, simply enter the details of your car in the vehicle selector.  By selecting the make, model, production year, plus a few other details such as the body style, number of seats and whether it has a sunroof this vehicle selector will then show you the range of Travall products that will fit according to the details that you have entered. You can then browse these products and add them to your shopping cart.  

What forms of payment are accepted?

When you are ready to check out, the process is straightforward and secure.  Travall accepts payment in a variety of forms including all major credit cards, PayPal and even BACS transfer.  

What happens next?

Orders are processed and shipped by courier. The courier receives and scans the package. You will then receive an e-mail message giving you the tracking details for your order. The package is delivered direct to your door. It’s supplied with everything you need for you to install in the car you drive.

After you’ve received your order we’re still here to help.  Every product arrives complete with fitting instructions. We also have YouTube videos online on our YouTube channel if you prefer instructions in video format. 

At Travall we want you to enjoy your purchasing journey with us as well as your subsequent adventures with your new Travall products on board. Already discovered how to place an order with Travall? We’d love it if you would share your Travall online experience with us on Trustpilot!